Privacy Policy

EverCare (“we” or “us”) values the privacy of our users (“you”). This Privacy Policy explains how we collect, use, protect, and disclose your information across our digital platforms, including our website located at www.Ever-Care.org.(“Website”) and the services provided through our Website (“Services”), specifically our home maintenance and improvement service.

Consent
By using our Website and Services, you consent to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with our policies and practices, please do not use our Services.

You understand that you can opt-out of receiving text messages at any time by responding with STOP. You can reply with HELP to get help. Message and data rates may apply depending on your mobile carrier. Message frequency may vary.

Information We Collect
We collect information about you in various ways when you use our Website and Services. This includes:

  • Personal Information you provide us directly, such as your name, email address, telephone number, home address, and any other information you choose to provide.
  • Non-Personal Information we collect automatically as you navigate the site, such as your IP address, browser type, and operating system.
  • Usage Data reflecting your activity on our Website, facilitated by cookies and similar technologies.

Use of Your Information
We use your information to:

  • Provide, maintain, and improve our home maintenance and improvement Services;
  • Communicate with you about your account or transactions with us and send you information about features and enhancements;
  • Provide customer support and respond to your requests, questions, and feedback;
  • Conduct research and analysis to better understand our users and provide more tailored experiences.

Sharing of Your Information

  • Non-Sharing of Maintenance Data: We do not share home maintenance and improvement data with any third parties. This information is strictly used to provide you with the services you have consented to receive and is not used for any other purposes. We do not sell customer data.
  • No Mobile Information Sharing: Information gathered in SMS notifications will not be shared with third parties or affiliates for marketing purposes.
  • Limited Exceptions: Although we do not share maintenance data, we may be required to disclose your information when legally obligated. Such instances include:
    • Legal and Regulatory Requirements: Compliance with a subpoena, court order, or other legal process.
    • Protection of Rights and Safety: Actions necessary to protect the safety, rights, or property of our users, the public, or EverCare.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the deal, but it will remain protected under the terms of our Privacy Policy.
  • Exclusion for Text Messaging Data: All of the above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Transparency and Control
We are committed to ensuring transparency in our data practices. You will always have access to the information we hold about you, and you can request corrections, deletions, or modifications to this data at any time.

Third-Party Links
Our Website may include links to other websites and services. EverCare is not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.

Security
We implement measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the Internet is not completely secure, and we cannot guarantee that your personal information will be completely secure.

Children’s Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information from our files as soon as possible.

Your Data Rights
You may have certain rights regarding your personal information, including the rights to access, correct, update, or request deletion of your personal information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date,” and the updated version will be effective as soon as it is accessible.

Contact Us
If you have any questions or comments about this policy, our privacy practices, or if you would like to exercise your rights to your personal data, please contact us at info@Ever-Care.org.